TERMS AND CONDITIONS
Welcome to Avuva.com. These terms and conditions outline the rules and regulations for the use of our website. By accessing or using our website, you accept and agree to be bound by these terms and conditions.
Exchange & Refund Policy
1) NO return or exchange for used or unsealed
products.
2) Returns and exchanges are done within 14 days from delivery date STATED BY THE COURIER under the following conditions:
a. In case you received a damaged or wrong order, and you want to exchange it, it is our responsibility to deliver it free of delivery charges.
b. In case you received a damaged or wrong order, and you want to exchange or refund it, it is our responsibility to pick the items up without any delivery fees, refunding method will be arranged upon agreement between us.
c. In case you ordered a wrong item, and you want to exchange or refund it, you must send an image to check if used or unsealed then we will decide accordingly, you will be asked to pay delivery fees (delivering the item you want and returning the wrong item to our warehouse).